Maestro

For each individual case is a dossier opened. It registers in detail and shows at one place all information and taken actions related to the sum owed.

Dossier can keep records about events connected with debt collection, additional costs, related files and visits of debt collectors. Payment plan can also be created and calculated for either minimal amount or given number of months.

For registered payments are interests and penalty costs calculated automatically, overpayments can be consulted in separated list.

Bulk operation tools are also available for change in status or processing method of selected folders.

Tasks can be assigned to dossiers. They are in certain situations generated automatically by the system, but can also be created manually. Tasks are also connected to the processing methods applied to individual debt collection cases.

Bulk operation tool is also available for change of almost all data describing various tasks.

The method and procedure how to handle each dossier (the so-called. "Train") is defined using a visual tool allowing to describe the process by which debt collection passes, and define event handlers.

An example of the one of possible statistical overviews that Maestro offers.

An example of the one of reports that Maestro offers. Each report can be exported to PDF, Word or Excel or printed directly to a local printer without downloading the file.